Kroger save Purchase Protection Program
Shop with complete peace of mind thanks to Kroger save Purchase Protection Program.
You are qualified for a full refund if your parcel fails to deliver, arrives damaged, or the received goods differ from the listing description.
HOW MUCH IS SHIPPING?
We offer Standard Shipping for a flat rate of $6.99 on single-item orders.
SHIPPING ESTIMATE
Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
Shipping usually takes up to 1 to 2 weeks – but may also arrive earlier or later, depending on your location and the merchants’ locations, so don't worry if it doesn't show up immediately. They're definitely on their way to you. Fret not because you can always track them using the tracking number provided in your order here.
Kroger's Purchase Protection
We offer straightforward support should any unexpected issues occur with your orders placed with our partnered small businesses.
Covered scenarios under Kroger Purchase Protection
- Products are damaged upon delivery
- Parcels are undelivered or lost during transit
Claim Process
We stand by you to resolve any order issues with the following simple steps:
- Contact our seller support
Write to our after-sales mailbox: service@krogersave.com. Our support team will respond to your inquiry within 24 hours.
- State your issue in detail
Explain the specific problem with your order for our team’s verification.
- Final resolution & refund arrangement
Once your claim meets the protection requirements, we will process a full refund for your order payment.
If you run into any other issues throughout your purchase journey, feel free to get in touch with our customer service team. We are ready to resolve all your concerns promptly.